.𖥔 ݁ ˖ Privacy Policy .𖥔 ݁ ˖

Last updated: [08.17.2025]

Maison Venise (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: name, email address, phone number, billing and shipping address, and payment information.

  • Order Information: products purchased, purchase history, and preferences.

  • Technical Information: IP address, browser type, device data, and usage information collected through cookies.

  • Communication Information: messages or feedback you provide to us.

2. How We Use Your Information

We use the information we collect to:

  • Provide, process, and deliver your purchases.

  • Communicate with you regarding your orders, customer support inquiries, and updates.

  • Send you promotional messages if you have opted in.

  • Improve our website and product offerings.

  • Detect, prevent, or address fraud, security issues, or legal obligations.

3. How We Share Information

We may share your personal information with:

  • Service Providers: third parties that perform services on our behalf (such as payment processors, shipping carriers, and website hosting providers).

  • Legal Authorities: when required to comply with Canadian law or legal processes.

  • Business Transfers: if we merge, are acquired, or sell part of our business, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings; however, some features of our site may not function properly if you do.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

6. Security of Your Information

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, disclosure, or loss. However, no system can be guaranteed 100% secure.

7. Your Rights

Under PIPEDA, you have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections or updates to your information.

  • Withdraw consent for certain uses of your information (such as marketing emails).

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

9. International Data Transfers

If you access our website from outside Canada, please note that your information may be transferred to and processed in countries where our service providers are located.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@maisonvenise.com